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What our customers say

Overall Rating
(129)
"Overall good experience"
"Excellent "
"excellent service"
"Great Service in time nice clean vehicle we will definitely be using yu again."
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Testimonials 4.8/5 based on 129 reviews
"Overall good experience"
"Excellent "
"excellent service"
"Great Service in time nice clean vehicle we will definitely be using yu again."
"."
"I double paid not knowing you had take n the balance. AMA awaiting refund of overpaid amount. Gary was excellent. "
"Excellent service. Our driver made contact to let us know he was on his way for both of our trips."
"Very easy to book, worked like clockwork!"
"Only that we were not met inside terminal"
"Both drivers were wonderful. They were reliable and showed up a few minutes ahead of schedule. A+ experience. "
"The driver was extremely helpful in getting us to and from the destination, the traffic was chaos as the was a major concert on so he had to wiggle a away round the city."
"Nothing wrong but it was better to be at the airport ready and waiting"
"The driver was great! He helped us to place our daughter in the car seat, was very friendly throughout, and found the optimal way to our destination to avoid traffic."
"Excellent service and experience "
"Excellent service. "
"As always, a first class service and first class driver. Thank you."
"Thank you so much for accommodating waiting time "
"We were early so called him to ask him if possible to bring forward the pick up time which he did happily"
"Our driver was late but kept us informed and checked that I wasn't alone."
"very pleasant, calm and professional driver. "
"Excellent "
"The driver arrived c15 minutes early and texted me to let me know which was really helpful as we had also already arrived. I have already tipped the driver."
"Easy and efficient! Gary was awesome. "
"Superb driver. Did everything possible to be sure we found him after the concert. 10 out of 10 for the service 20 out of 10 for the driver. Great job!"
"Friendly service, good communication, and when we needed to be picked up a bit earlier than planned the driver was happy to accommodate. "
"It all went really well and Gary was excellent We have already made a tip"
"Felt very safe and looked after! :) "
"Nayyer was really friendly and a great driver "
"Perfect "
"Great service only comment is price was very steep seeing as it was only 10 mins each way "
"Very polite, excellent driving, definitely would recommend!"
"My client who took the taxi was happy with the taxi"
"Very courteous driver. "
"The driver never arrived and had to book 2 other taxis after midnight to replace it. However the company were excellent the following day with refunding the trip and very apologetic."
"Excellent service. Will use this service again."
" good driver verrey happy."
"Excellent service - would definitely recommend."
"Superb company, great driver and lovely vehicle"
"The driver didn't have all the journey details such as a drop off on the way. He then decided to ask for more money as this drop was not sent to him. He didn't leave until he argued with us and I had to show the confirmation email to him. Very unprofessional asking for more money from us instead of from you. After spending £100 booking this a few days before for my partners birthday, this spoilt the night completely. I would like to discuss this matter further please. Thank you "
"Excellent"
"The driver was excellent clearly contributing to a great experience. THANK YOU!!"
"Good"
"Very professional reliable service"
"Very good"
"Excellent experience. Great driver with plenty of communication in advance."
"the travel itself was really good. I just waiting for the receipt per E-mail."
"I gave my driver a tip directly. Very friendly and courteous"
"Very easy experience, great communication. Thank you."
"The driver did not travel to Cardiff airport because he could not find the appropriate flight number. I admit I had put the wrong number in the booking but it was clear that there was only one TUI flight arriving from Malaga at the times stated. I was not contacted to clarify the query until we were in flight travelling when I could not answer. As a result there was no pick up when we exited departures. We ended up having to hire another cab from airport to CF14 1HQ. I would ask that you refund the £46.75p for the return journey. Look forward to hearing from you."
"Only issue was with booking. You've not answered my question about whether I was charged twice. Please do."
"The Mr TAS, who attended to me was very attentive and I really liked the service"
"The driver was almost half an hour late but luckily I was still on time for my flight. The journey itself went well and he was really nice so it’s no big deal."
"Fantastic communication due to road closures. Punctual and friendly service. Will definitely use again! Thank you :)"
"Good service "
"Both outward and return drivers were brilliant, accommodating, patient in the face of a complicated situation and really helpful. Couldn’t speak more highly of either of them. "
"Our driver was fantastic. He was early, very kind, and helpful. He gave great advice on activities to do in Cardiff "
"Excellent service !"
"Fantastic. I already gave a four pounds tip to the driver."
"Very pleased with service Friendly and helpful"
"Malik was very good with communication throughout, thank you!"
"Excellent service in Wales! "
"Grateful to our driver for delivering us safe and timely to our destination and toleratinf a wee sing song on way."
"Excellent service I can say no more"
"Very good service "
"Highly recommended"
"High quality service, I will use again."
"-"
"Excellent, would highly recommend the service, Gary was fantastic !"
"Very efficient and pleasant. Have previously met the driver. I already tipped the driver."
"Nice driver n have a steady safe trip"
"Very friendly and accommodating"
"Excellent "
"Air driver was professional courteous and overall excellent"
"Lovely driver (Gary), he was punctual and helpful. Brilliant service, we would definitely use them again. "
"Great experience, would recommend "
"Really good, excactly what was expected"
"I tried to cancel the two taxi's that I booked - one with over 24 hours notice but was told I couldn't cancel and would be charged the full amount and told this was in the policy. I find this ridiculous especially when it wasn't especially highlighted when I booked - I will not be using this company every again and will advise my colleagues not to use."
"Excellent service. Driver called to let me know where he was, very prompt, courteous. Will definitely use this service again"
"Easy to communicate with driver who was polite and on time. I would highly recommend "
"Superb service - on time, extremely polite and smart driver, all topped off by the journey being done in a beautiful 7 series BMW. Would definitely use again and would strongly recommend. Thanks for your service"
"This was a first class service the car had been upgraded, clean and very comfortable. The driver was well presented smartly dressed courteous well majored and extremely helpful. The whole experience from ease of booking, good communication and and a superb ride would certainly encourage me to use the service again, and recommend the service to others. Thank you very much."
"Excellent service. Superb clean vehicle, polite chatty informative driver. "
"on time, very polite driver. all round good experience "
"Great experience "
"The taxi arrived on time at the pickup point. We had a good journey and the fare was reasonable. Would use this service again."
"Easy to order, driver prompt and happy to accommodate changes in pick up time "
"Driver was excellent! Thank you! "
"Was exactly as planned "
"It was a very lovely ride, and the driver was very friendly."
"Exceptional service - very impressed. "
"Saj is a very efficient and helpful driver."
"Great service. The driver was very helpful."
"Sound"
"The driver’s were brilliant. Good communication, on time and very adaptable"
"Great service ! Very easy to book, drivers were very friendly. Will definitely use again. "
"Great experience, thanks."
"Nice trip"
"Nice experience"
"On time all as agreed"
"The driver had some issues with locating my address; just relying on a post-code is not a good idea in my location. When the street address was used, there was no problem; the driver arrived on time even so. Enjoyable journey and the driver was waiting outside of the hospital for my return home."
"The driver was very helpful and nice "
"Good service. Need it to catch the train and they did not let me down. "
"Brilliant service! Easy to order, reliable, friendly and so on! I was travelling from Bristol Airport to Cardiff, on my own with 2 large suitcases, everything fitted in the car and I felt super safe all the way. Definitely recommend, and will use again! "
"Very friendly"
"Easy online booking. Gary, kept in contact during our trip from Zürich to Wales. All round great service, will definitely use again"
"I couldn't "
"Excellent professional service. Highly recommend to future customers"
"great service will use again"
"Late but drive me to Bristol my final destination. That was kind to him."
"As said before. Original journey was cancelled then charged £8.50 more for a rearranged journey. Which was more than the taxi we picked up from a taxi rank at 2am. So feel taxicode was more expensive than the taxi rank"
"Original journey was cancelled and new journey had to be booked. Which was £8.50 more. This journey cost was also more expensive than the taxis we picked up in town at 2am from the taxi rank next to O’Neils pub. £22.50 for the booked taxi. £20 for the 2am pick up. Which you would expect to be more due to time and being picked up from a taxi rank. So I feel I was fleeced twice for this journey. So I’d be hesitant of using Taxicode again"
"Gary was so kind to drop my phone to me from Cardiff to magor as I left it in the taxi! Kindness goes a long way. Thank you so much Gary!! What a guy."
"All went to plan "
"Excellent service....driver very friendly, professional and efficient. Knew the area well and felt very comfortable travelling as a lone female for a far distance. Recomm to all. Tip already given."
"Amazing service! Water bottles were provided which was a blessing. Driver was very friendly and helpful. 10/10. Would recommend. "
"Good service - thank you."
"It was really nice "
"Yes satisfactory journey"
"On time and curteous"
"My son was left waiting at the airport in the cold for more than an hour and 20 minutes. I understand that traffic was an issue here, but that is unacceptably late."
"Excellent service. Gary was great and very helpful. Thank you"
"Nothing wrong, it was just bigger than we ordered. Very comfortable."
"All Perfect. Great service. Lovely drivers. Will definitely use them again in the future. Highly recommend. "
"The booking was made on behalf of a colleague and she was very happy with the service"
"I was late but the driver didn't complain and provided excellent service. "
"Brilliant! driver was helpful and vehicle was lovely! "
"Gary was amazing. "
"Excellent service and great communication from the driver. Messaged the night before to confirm and the morning prior to pick up, highly recommend."
"Great service. On time. Friendly driver."
"Overall good experience"
"Excellent "
"excellent service"
"Great Service in time nice clean vehicle we will definitely be using yu again."
"."
"I double paid not knowing you had take n the balance. AMA awaiting refund of overpaid amount. Gary was excellent. "
"Excellent service. Our driver made contact to let us know he was on his way for both of our trips."
"Very easy to book, worked like clockwork!"
"Only that we were not met inside terminal"
"Both drivers were wonderful. They were reliable and showed up a few minutes ahead of schedule. A+ experience. "
"The driver was extremely helpful in getting us to and from the destination, the traffic was chaos as the was a major concert on so he had to wiggle a away round the city."
"Nothing wrong but it was better to be at the airport ready and waiting"
"The driver was great! He helped us to place our daughter in the car seat, was very friendly throughout, and found the optimal way to our destination to avoid traffic."
"Excellent service and experience "
"Excellent service. "
"As always, a first class service and first class driver. Thank you."
"Thank you so much for accommodating waiting time "
"We were early so called him to ask him if possible to bring forward the pick up time which he did happily"
"Our driver was late but kept us informed and checked that I wasn't alone."
"very pleasant, calm and professional driver. "
"Excellent "
"The driver arrived c15 minutes early and texted me to let me know which was really helpful as we had also already arrived. I have already tipped the driver."
"Easy and efficient! Gary was awesome. "
"Superb driver. Did everything possible to be sure we found him after the concert. 10 out of 10 for the service 20 out of 10 for the driver. Great job!"
"Friendly service, good communication, and when we needed to be picked up a bit earlier than planned the driver was happy to accommodate. "
"It all went really well and Gary was excellent We have already made a tip"
"Felt very safe and looked after! :) "
"Nayyer was really friendly and a great driver "
"Perfect "
"Great service only comment is price was very steep seeing as it was only 10 mins each way "
"Very polite, excellent driving, definitely would recommend!"
"My client who took the taxi was happy with the taxi"
"Very courteous driver. "
"The driver never arrived and had to book 2 other taxis after midnight to replace it. However the company were excellent the following day with refunding the trip and very apologetic."
"Excellent service. Will use this service again."
" good driver verrey happy."
"Excellent service - would definitely recommend."
"Superb company, great driver and lovely vehicle"
"The driver didn't have all the journey details such as a drop off on the way. He then decided to ask for more money as this drop was not sent to him. He didn't leave until he argued with us and I had to show the confirmation email to him. Very unprofessional asking for more money from us instead of from you. After spending £100 booking this a few days before for my partners birthday, this spoilt the night completely. I would like to discuss this matter further please. Thank you "
"Excellent"
"The driver was excellent clearly contributing to a great experience. THANK YOU!!"
"Good"
"Very professional reliable service"
"Very good"
"Excellent experience. Great driver with plenty of communication in advance."
"the travel itself was really good. I just waiting for the receipt per E-mail."
"I gave my driver a tip directly. Very friendly and courteous"
"Very easy experience, great communication. Thank you."
"The driver did not travel to Cardiff airport because he could not find the appropriate flight number. I admit I had put the wrong number in the booking but it was clear that there was only one TUI flight arriving from Malaga at the times stated. I was not contacted to clarify the query until we were in flight travelling when I could not answer. As a result there was no pick up when we exited departures. We ended up having to hire another cab from airport to CF14 1HQ. I would ask that you refund the £46.75p for the return journey. Look forward to hearing from you."
"Only issue was with booking. You've not answered my question about whether I was charged twice. Please do."
"The Mr TAS, who attended to me was very attentive and I really liked the service"
"The driver was almost half an hour late but luckily I was still on time for my flight. The journey itself went well and he was really nice so it’s no big deal."
"Fantastic communication due to road closures. Punctual and friendly service. Will definitely use again! Thank you :)"
"Good service "
"Both outward and return drivers were brilliant, accommodating, patient in the face of a complicated situation and really helpful. Couldn’t speak more highly of either of them. "
"Our driver was fantastic. He was early, very kind, and helpful. He gave great advice on activities to do in Cardiff "
"Excellent service !"
"Fantastic. I already gave a four pounds tip to the driver."
"Very pleased with service Friendly and helpful"
"Malik was very good with communication throughout, thank you!"
"Excellent service in Wales! "
"Grateful to our driver for delivering us safe and timely to our destination and toleratinf a wee sing song on way."
"Excellent service I can say no more"
"Very good service "
"Highly recommended"
"High quality service, I will use again."
"-"
"Excellent, would highly recommend the service, Gary was fantastic !"
"Very efficient and pleasant. Have previously met the driver. I already tipped the driver."
"Nice driver n have a steady safe trip"
"Very friendly and accommodating"
"Excellent "
"Air driver was professional courteous and overall excellent"
"Lovely driver (Gary), he was punctual and helpful. Brilliant service, we would definitely use them again. "
"Great experience, would recommend "
"Really good, excactly what was expected"
"I tried to cancel the two taxi's that I booked - one with over 24 hours notice but was told I couldn't cancel and would be charged the full amount and told this was in the policy. I find this ridiculous especially when it wasn't especially highlighted when I booked - I will not be using this company every again and will advise my colleagues not to use."
"Excellent service. Driver called to let me know where he was, very prompt, courteous. Will definitely use this service again"
"Easy to communicate with driver who was polite and on time. I would highly recommend "
"Superb service - on time, extremely polite and smart driver, all topped off by the journey being done in a beautiful 7 series BMW. Would definitely use again and would strongly recommend. Thanks for your service"
"This was a first class service the car had been upgraded, clean and very comfortable. The driver was well presented smartly dressed courteous well majored and extremely helpful. The whole experience from ease of booking, good communication and and a superb ride would certainly encourage me to use the service again, and recommend the service to others. Thank you very much."
"Excellent service. Superb clean vehicle, polite chatty informative driver. "
"on time, very polite driver. all round good experience "
"Great experience "
"The taxi arrived on time at the pickup point. We had a good journey and the fare was reasonable. Would use this service again."
"Easy to order, driver prompt and happy to accommodate changes in pick up time "
"Driver was excellent! Thank you! "
"Was exactly as planned "
"It was a very lovely ride, and the driver was very friendly."
"Exceptional service - very impressed. "
"Saj is a very efficient and helpful driver."
"Great service. The driver was very helpful."
"Sound"
"The driver’s were brilliant. Good communication, on time and very adaptable"
"Great service ! Very easy to book, drivers were very friendly. Will definitely use again. "
"Great experience, thanks."
"Nice trip"
"Nice experience"
"On time all as agreed"
"The driver had some issues with locating my address; just relying on a post-code is not a good idea in my location. When the street address was used, there was no problem; the driver arrived on time even so. Enjoyable journey and the driver was waiting outside of the hospital for my return home."
"The driver was very helpful and nice "
"Good service. Need it to catch the train and they did not let me down. "
"Brilliant service! Easy to order, reliable, friendly and so on! I was travelling from Bristol Airport to Cardiff, on my own with 2 large suitcases, everything fitted in the car and I felt super safe all the way. Definitely recommend, and will use again! "
"Very friendly"
"Easy online booking. Gary, kept in contact during our trip from Zürich to Wales. All round great service, will definitely use again"
"I couldn't "
"Excellent professional service. Highly recommend to future customers"
"great service will use again"
"Late but drive me to Bristol my final destination. That was kind to him."
"As said before. Original journey was cancelled then charged £8.50 more for a rearranged journey. Which was more than the taxi we picked up from a taxi rank at 2am. So feel taxicode was more expensive than the taxi rank"
"Original journey was cancelled and new journey had to be booked. Which was £8.50 more. This journey cost was also more expensive than the taxis we picked up in town at 2am from the taxi rank next to O’Neils pub. £22.50 for the booked taxi. £20 for the 2am pick up. Which you would expect to be more due to time and being picked up from a taxi rank. So I feel I was fleeced twice for this journey. So I’d be hesitant of using Taxicode again"
"Gary was so kind to drop my phone to me from Cardiff to magor as I left it in the taxi! Kindness goes a long way. Thank you so much Gary!! What a guy."
"All went to plan "
"Excellent service....driver very friendly, professional and efficient. Knew the area well and felt very comfortable travelling as a lone female for a far distance. Recomm to all. Tip already given."
"Amazing service! Water bottles were provided which was a blessing. Driver was very friendly and helpful. 10/10. Would recommend. "
"Good service - thank you."
"It was really nice "
"Yes satisfactory journey"
"On time and curteous"
"My son was left waiting at the airport in the cold for more than an hour and 20 minutes. I understand that traffic was an issue here, but that is unacceptably late."
"Excellent service. Gary was great and very helpful. Thank you"
"Nothing wrong, it was just bigger than we ordered. Very comfortable."
"All Perfect. Great service. Lovely drivers. Will definitely use them again in the future. Highly recommend. "
"The booking was made on behalf of a colleague and she was very happy with the service"
"I was late but the driver didn't complain and provided excellent service. "
"Brilliant! driver was helpful and vehicle was lovely! "
"Gary was amazing. "
"Excellent service and great communication from the driver. Messaged the night before to confirm and the morning prior to pick up, highly recommend."
"Great service. On time. Friendly driver."
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